Privacy Policy for www.hospora.com
Last Updated: 01/01/2024
Welcome to www.hospora.com. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name : When you create an account, place an order, or contact customer support.
- Email Address : For communication purposes, such as order confirmations, newsletters, and promotional offers.
- Billing and Shipping Address : To process your orders and deliver products.
- Phone Number : For order updates, delivery notifications, or customer service inquiries.
- Payment Information : Credit card details or other payment methods (processed securely through third-party payment processors).
b. Automatically Collected Information
- IP Address : To monitor website traffic and prevent fraud.
- Browser Type and Version : To optimize your browsing experience.
- Device Information : Including device type, operating system, and screen resolution.
- Cookies and Tracking Technologies : To enhance your user experience, analyze site usage, and serve targeted advertisements.
c. Other Information
- Customer Feedback : When you leave reviews, ratings, or participate in surveys.
- Social Media Information : If you interact with us through social media platforms.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing : To fulfill and manage your orders, including shipping, billing, and returns.
- Customer Support : To respond to your inquiries, resolve issues, and provide assistance.
- Marketing and Promotions : To send you personalized offers, promotions, and newsletters (you can opt-out at any time).
- Website Improvement : To analyze site performance, improve functionality, and develop new features.
- Fraud Prevention : To detect and prevent fraudulent activities and unauthorized transactions.
- Legal Compliance : To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
- Service Providers : We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping companies, IT services).
- Legal Requirements : We may disclose your information if required by law, court order, or government request.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Protection of Rights : We may share information to protect our rights, property, or safety, or that of our users, employees, or the public.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve site performance.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
5. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms, advertisers, or partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access : You can request a copy of the personal information we hold about you.
- Correction : You can request that we correct any inaccurate or incomplete information.
- Deletion : You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out : You can opt-out of receiving marketing communications from us.
- Data Portability : You can request that we provide your personal information in a portable format.
To exercise any of these rights, please contact us at [email protected].
9. International Users
If you are accessing our website from outside United States, please be aware that your information may be transferred to, stored, and processed in United States, where data protection laws may differ from those in your country. By using our website, you consent to the transfer of your information to United States.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.